Refunds, Disputes and Chargebacks

For advertisers:

In case of ad price deducted to your card and ad not appear in listing by any technical error then ads owner will fill the form contact us as available on website home page or email with ad title, location and error screen on contact@locpage.com Company will raised his complain on the behalf of ad title or ad link, location and email id within 2 business days. If company found any technical error to ad not appear in listing and ad price amount will be credited in advertiser login dashboard account  within 7 working days after completion of investigation.

For Buyer

As a general rule, no refund will be provided until and unless such circumstances exist that the Company deems fit to refund the transaction money.

A Buyer may submit a claim for a refund for a purchase made by emailing at help@locpage.com and providing a clear and specific reason for the refund request and the exact terms that have been violated. Whether a refund will be provided will be determined by the Company, in its sole discretion. Refund requests must be submitted within 10 days of the purchase or within any such duration, as indicated by the Sellers.

In case a Buyer has a dispute with the Seller where he/she wants a refund for the amount paid to the Seller, Buyer should create a case using the link on the transaction mail within 10 days from the date of transaction/purchase or placing the Order. In case of failure to do so by the Buyer, he/she agrees that it absolves the Company from any responsibility to facilitate the resolution of such dispute.

The Buyer agrees not to dispute/chargeback the transaction with his/her credit card issuing bank without informing or obtaining prior consent of the Company.

For Seller

A transaction may be reversed or charged back to your account if it is disputed by the Buyer, reversed for any reason by the Network, deemed to be fraudulent, deemed to be in violation of this Agreement, or we have any reason to believe that the transaction was not completed in good faith.

For any transaction that results in a chargeback, the Company may withhold the transaction amount from your account. If your account has any pending resolution of any chargebacks, the Company has the discretion to delay your next payout(s). The Company reserves the right to withhold from your account the amount of one or more transactions, if it believes that there is a significantly increased risk of a chargeback occurring on these transactions. The Company may also charge you a fee for each refund, or chargeback, or dispute incurred.

If your account is incurring a significantly high volume of chargebacks according to the Company, the Company reserves the right to (a) suspend your account, (b) increase processing fees, (c) withhold payouts, (d) increase holding period for your funds to be paid out, (e) implement a rolling reserve.

The Company reserves the right to charge a "Penalty fee" from the Users, including Buyers and Sellers, for abusing the platform, towards the charges incurred for the investigation, operational handling and legal consultation charges.